Shanghai SCM Mining and Construction Machinery Co., Ltd. is a hi-tech, engineering group. We are specialized in the research, development, and production of industrial crushing, powder grinding, mineral processing equipments and other related devices. Our products have been sold to 120 countries and areas of Southeast Asia, East Europe, South America, the Middle East and Africa etc, and more foreign markets will be promoted in future.
We hold "Pursuing the SCM Technology and Quality" as our management concept all the time. Relying on absorbing world leading crushing and powder processing technology, advanced management and quality control system, as well as our full efforts, SCM has earned high reputation among our customers.
Headquarter of SCM is located in Shanghai, China and now we have two manufacturing bases as our strong support. One is located in Shanghai about 450,000 square meters, and the other is in Qidong city, about 600,000 square meters. It takes about one-hour driving from Shanghai to Qidong city.
New products development is a key part of SCM culture since it was founded. SCM R&D team is made of 78 senior engineers. The top seven engineers are winners of special central government allowance, which are for the outstanding contribution in science and technology.
They are good at not only principle of mechanics, but also integration of theory and practical feedback, based on this they give solid support to our sales. Depending on our national patent machines such as XZM ultrafine mill, MTM mill, B Series Deep Rotor Vertical Shaft Impact Crusher, etc., SCM win good reputation from markets home and abroad.
SCM's technical support team which is throughout the world and have the professional knowledge level will help you to solve the problems that you meet in the using process of the mining and construction equipments. Our vission is work through professional consultation, exquisite technical support and rigorous work attitude, to provide you with the comprehensive feasible high quality and standard solution in order to constantly meet your needs, and finally achieve satisfactory results.
As a good adviser and assistant of clients, we can enable them to get rich and generous returns on their investments:Select equipment model;Design and manufacture products according to clients' special requirement;Train technical personnel for clients.
Services during the sale
In the process of the clients buying the products, we will through a series of rigorous service style to provide clients the satisfactory and considerate service.If you are an export client, we will support you the thoughtful documentary service from the date of signing the contract until the equipment installation and modulation finished.SCM through the own established system that have efficient mechanism, worldwide service and excellent supply network, ensure the spare parts and materials' demand and consumption of the clients in production activities.We respect clients and always devote ourselves to improving the total value of clients:Pre-check and accept products ahead of delivery;help clients to draft solving plans.
After-sales service support
After we signed the purchase contract and have a certain reputation guarantee, we will contact the professional group that responsible for ship bookings, commodity inspection, commercial invoices, packing list, insurance policy and so on, in order to provide you the perfect goods trading services, until the product you purchased properly to your hands.We will send a professional and high levels installation engineer team at the same time the product properly to the destination, in order to supply you a full range of products installation services. For some typical problems, our rigorous installed engineers also will do some certain installation debugging training, etc.
SCM has been largely adopting new technologies, new techniques and high-tech equipments. And SAM also has strict and effective quality control system. We have obtained ISO9001:2000 quality system certificate.SCM insists on providing clients with overall solutions from equipment recommendation to debugging and installation, worker training, technical support and maintenance.SCM is provided with independent research and development system, our high reputed engineers and technicians can provide users with overall technical support, including material characteristic analysis, crushing test and process optimization of flow simulation.Our professional engineers will design the most reasonable scheme for the real production line."Clients' demand" is always the beginning and end of SBM's work. We will continuously create more qualified products and more perfect technological service, bring more benefits to our clients. SCM service promise: begin with design, concern the detail, end with clients' satisfaction.